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Luggage Valet

 

What is Luggage Valet?

Onboard Check-In and Luggage Valet is a service offered onboard our ships to provide a solution for airline check-in. Guests who opt-in will be processed onboard the ship, receive their boarding passes as well as bag claim checks for their checked-in luggage.
Key Selling Points

Key Selling Points

  • Avoid long check-in lines at the airport
  • Travel with only your carry-on luggage
  • Proceed directly to the security check-point and on to the gates
  • Be able to purchase a city tour or go shopping (late flights only)

What ships are offering the service?

What ships are offering the service?

This excellent program is currently offered on select Royal Caribbean International Vessels, airlines and ports.
Participating airlines include: American Airlines, Delta Airlines, JetBlue, United Airlines, US Airways and Southwest Airlines.
Luggage Valet is available in Port Canaveral and in Ft. Lauderdale on Allure of the Seas, Oasis of the Seas and Harmony of the Seas only. 
Please note that participating airlines vary by debarkation port, consult the Guest Relations Desk onboard for specific port requirements.
What is the cost?

What is the cost?

The fee for the Onboard Airline Check-in and Luggage Valet Program is $25* per person (*subject to change). This service fee is for the issuance of your airline boarding pass and luggage handling.

Airline Baggage Fees for your first or second bag will be charged in addition to this service fee when applicable per your airline's specific rules and policy. Royal Caribbean is not an airline representative and does not determine the airline baggage fees.
Who can participate?

Who can participate?

The Onboard Check-In and Luggage Valet program is currently available on certain select airlines and ports.

Criteria for eligibility:
- You must be flying on the entirety of the journey with the same air carrier.
- Your flight needs to be the same day of ship's arrival.
Can I purchase this service before the cruise?

Can I purchase this service before the cruise?

Not at this time. This service can only be purchased onboard the ship. You will receive an invitation letter explaining the details of the program and requesting the airline information to check you in. You can also obtain information at the Guest Relations Desk.
How is luggage tagged?

How is luggage tagged?

Valet tags are printed onboard for each bag and delivered to your stateroom along with instructions and boarding documents. These tags are very similar to standard ship departure tags but are personalized to each participating guest. They have a barcode that contains airline information, which is used by our vendor to generate the official airline tags once luggage is off the ship and at the airport.
What happens to luggage once it is off the ship?

What happens to luggage once it is off the ship?

Luggage does NOT get laid out with the rest of the luggage coming off the ship. It goes directly to a bonded truck for transportation to the airport. Guests present themselves to Customs and if required, will be reunited with their luggage for inspection.

Does that mean guests are not subject to Customs?
No. All guests are subject to all applicable Customs requirements. Luggage waits on the truck until all guests are cleared. In case Customs considers necessary to inspect a participant luggage, bags will be retrieved from the truck and presented to Customs within a specific time for inspection. If the guest is cleared by Customs by the time the truck departs, then the luggage goes back to the truck. If not, then the guest(s) will have to take the luggage to the airport and proceed with the normal airport check-in for those bags. Do I need to have a RCL transfer to participate?

Do I need to have a RCL transfer to participate?

No. Guests do not need to have Royal Caribbean International transfers to the airport to take part in the program. If you have a late flight, you can take advantage of our shore excursions for city tours or go shopping. Then, you just go to the airport a few hours before your flight and proceed directly to the security check-point and on to your gate.
What happens if my luggage does not arrive or is damaged?

What happens if my luggage does not arrive or is damaged?

Airlines are responsible for your luggage and will assist you to locate misdirected luggage and with all your claims. Please provide them the bag claim check numbers given to you along with your boarding pass.